Privacy Policy

1. Introduction

IDLance LLC (“IDLance,” “we,” “our,” or “us”) operates LaunchPad fueled by IDLance™ (the “Service”). We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information, and what rights you have.

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

• Contact Information: Name, email, address, phone.
• Account Information: Login credentials and account settings.
• Payment Information: Billing details processed securely by Stripe (we do not store full card numbers).
• Usage Information: Searches, saved lists, comments, or reviews you post.
• Technical Data: IP address, device type, browser, operating system.
• Cookies & Tracking: Data collected via cookies and analytics tools.

3. How We Use Your Information

• To create and manage accounts.
• To deliver features such as directory search, saved lists, and downloads.
• To process payments via Stripe.
• To send service emails (renewal reminders, account notifications) and product updates.
• To analyze usage, improve performance, and develop new features
• To comply with laws and enforce policies.

We do not sell or rent your information to third parties.

4. Sharing of Information

We share information only when necessary:

• Service Providers: Stripe (payments), AWS (hosting), Google Analytics, and contracted developers who maintain the platform. They access data only as needed and must protect it.
• Legal Requirements: If required by law or to protect our rights, property, or safety.
• Business Transfers: In a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. Cookies & Tracking

We use essential cookies for site functionality and analytics cookies (via Google Analytics) to understand usage trends. You can disable cookies in your browser, but some features may not work.

6. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

• Access, correct, or delete your data.
• Request data portability.
• Object to or restrict processing.

To exercise these rights, contact us at headhonchos@idlance.com. We will respond within a reasonable timeframe and in line with applicable laws.

7. Data Security

We use SSL encryption, secure storage, and access controls to protect data. No system is 100% secure, so you use the Service at your own risk. Contact us immediately if you believe your account is compromised.

8. Data Retention

• Account data: kept while active and for a reasonable period afterward.
• Payment/transaction records: kept as required by law.
• Deleted data: securely erased or anonymized when no longer needed.

9. International Data Transfers

If you access the Service from outside the USA, your data may be transferred to and processed in the USA. We use safeguards such as contractual clauses to protect data in line with applicable law.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted here with a revised “Effective Date.” Significant changes may also be communicated by email or within the Service.

11. Contact Us

IDLance LLC
680 E. Main St., Unit 501
Stamford, CT 06901
USA
Email: headhonchos@idlance.com